Privacy Policy

1. Introduction

This Privacy Policy describes how Skyloom LLC ("we", "us", or "our") collects, uses, discloses, and protects your information when you access or use the PreDNS.io website and services ("Service"). Your privacy is important to us, and we are committed to safeguarding your personal data. By using our Service, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We collect different types of information depending on how you interact with our Service:

• Account Information: When you register for an account, we collect your full name, email address, password (securely hashed), and billing information associated with your payment provider (Stripe or PayPal).
• Preview Link Information: We collect domain names you submit, associated subdomains generated, target IP addresses, workspace organization, optional password protections, and visit statistics if enabled.
• Payment Information: Payment processing is handled by Stripe or PayPal. We do not store your full payment method information. Instead, we store a customer ID token and basic payment statuses necessary for account management.
• Visitor Data: For generated preview links, we collect visitor IP addresses and optionally user-agent strings to track visits if statistics are enabled by the user.

3. How We Use Information

We use the collected information to:

• Provide, operate, and maintain the Service
• Manage billing, subscriptions, and account access
• Monitor Service performance, fix bugs, and improve features
• Respond to user inquiries and provide support
• Ensure compliance with applicable laws and our Terms of Service

We do not use your data for unsolicited marketing or advertising. All communications are directly related to Service operations or legal notifications.

4. Sharing of Information

We do not sell, rent, or trade your personal data to third parties. We only share your information in the following cases:

• With trusted service providers (e.g., Stripe, PayPal) to process payments and subscriptions securely
• With vendors who provide essential operational services (e.g., hosting, support tools), bound by confidentiality obligations
• To comply with legal requirements, court orders, or enforce our Terms of Service
• To protect the rights, property, or safety of Skyloom LLC, our users, or others

5. Data Retention

We retain your personal information and generated links data as long as necessary to provide the Service and meet legal obligations. Expiration of preview links is based on your selected subscription package rules. Once a link expires or is deleted by the user, its associated data may be permanently removed from our systems. We are not responsible for user-deleted links or expired links as per user settings. It is the user's responsibility to monitor expiration periods and manage their data accordingly.

6. Security

We employ a range of technical, administrative, and organizational measures to protect your data. This includes encryption of sensitive information, secure password hashing, rate limiting on link generation, monitoring of network access, and regular system updates. However, no transmission method over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use only essential cookies necessary for user authentication, session management, and security purposes. We do not use advertising cookies or third-party marketing trackers. By using the Service, you consent to the minimal cookie usage strictly required to operate PreDNS.io effectively.

8. User Rights

If you are located in the European Economic Area (EEA) or other regions with similar data protection laws, you have specific rights regarding your personal data, including the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data ("right to be forgotten")
• Object to or restrict processing of your data
• Receive a copy of your data in a portable format
• Withdraw consent where processing is based on consent

To exercise any of these rights, please email us at [email protected]. We respond to all requests in compliance with applicable laws.

9. Children's Privacy

PreDNS.io is not intended for individuals under 18 years of age. We do not knowingly collect or solicit information from anyone under the age of 18. If we learn that we have collected personal information from a minor without verification of parental consent, we will delete that information promptly.

10. Changes to This Policy

We reserve the right to modify or update this Privacy Policy at any time to reflect changes in our practices, technologies, or legal obligations. Any changes will become effective upon posting of the revised Policy. We encourage you to review this page periodically. Continued use of the Service after updates constitutes acceptance of the updated Privacy Policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us at [email protected]. We are committed to addressing your inquiries promptly and thoroughly.